The industry covers personal and private banking, insurance protection and pensions, investments, the financial markets, accountancy and financial advice/management. To protect consumers, the Financial Services Authority (FSA) regulates the sector. Jobs are available in the following areas:

front operations - banking personnel, insurance brokers, financial consultants and investment bankers work with clients, helping them to make informed decisions
central operations - fund managers, debt collectors and stock market traders carry out decisions made by clients, such as a sale of shares
back office - accountants, analysts, underwriters and insurance technicians research and process information, and maintain records.
The sector has undergone major transformations in recent years, with traditional high street banks and insurance providers diversifying to compete with retailers. New markets and products are constantly being developed, including property services, employee benefits, credit cards and loans. Technology is driving changes, with improved services for managing money and buying products online. Many clerical roles exist, although increasingly call centre and administrative support are often being placed with outside contractors.